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dental negligence claim progress
What we do
Claim Progress
We endeavour to achieve a negotiated settlement of a client’s dental negligence claims without the need to ‘go to court’, and the majority of claims do succeed at this early stage. However on occasions the dentist’s representative may strongly resist a claim and court proceedings must be started to resolve the claim. We have set the different stages out below;
1
Director Review
2
Service of Proceedings
3
The Defence
4
The Experts’ role
5
At Trial
Director Review
Before we do this, a client’s case will have been separately reviewed by two of the directors– who are dentists - and we will have commissioned an independent dental expert to examine the client’s mouth and teeth and prepare a report on the dental treatment which is the subject of your claim. The dental expert will state whether the treatment is of a standard below that which ought to be provided by an averagely competent dentist. In some very complicated cases we may seek an advice from a dentally qualified barrister. If we are all of the opinion that the client’s treatment was significantly substandard then we will commence court proceedings on the client’s behalf.
Service of Proceedings
Court proceedings are commenced by the service of a series of documents, which set out the detail of the claim on the defendant’s solicitors, and also lodging the same at court. These comprise;
the ‘Particulars of Claim’ - a document which sets out the facts of the claim and the allegations of substandard dental treatment,
a medical report which sets out the injuries caused by the substandard treatment and the corrective treatment required to put this right, and
a schedule of losses which sets out all the costs that the client has incurred as a result of sub-standard treatment.
The Defence
The Defendant will then serve a Defence which sets out why the Defendant is resisting the claim. The Defendant will either assert that the treatment was of a satisfactory standard or alternatively, although the treatment was unsatisfactory, this has not affected the patient’s dental condition in any material way.
Upon receipt of the Defence, the court will set a timetable for the progress of the case through to a trial. The main element of this concerns the exchange of evidence that each party intends to rely on. The first part is the exchange of documents to be considered at trial. These include the relevant dental records and x-rays and any wage slips and receipts to prove any losses. The next step is for both parties to serve statements of those witnesses on whom they intend to rely. The patient’s statement will detail the chronology of the treatment and the physical emotional and financial effects of the substandard treatment. The dentist’s statement will set out what he did and why he did it.
The Expert's role
The claimant’s claim must be supported by an independent and experienced dental practitioner who is an expert in the field of dentistry which is the subject matter of the claim. The expert will prepare a report on liability and causation which sets out his opinion on the standard of care provided by the defendant and a report on condition and prognosis which sets out the injuries and losses caused by any substandard dental treatment. These reports are exchanged with the reports of the defendant’s expert. This exchange of evidence is vital so that the we are aware of the reasoning of the expert supporting the defendant’s treatment and the defendant likewise understands the claimant’s expert’s criticisms of the dental treatment which is the subject of the claim.
A meeting will be scheduled between the claimant’s expert and the defendant’s expert in order that they can consider their respective opinions and identify those aspects of the claim on which they agree and disagree. In this way the real issues in contention can be isolated and these become the focus to be determined at the trial.
At Trial
At the trial our client’s case will be presented by an experienced barrister who will have advised at a number of stages in the course of the claim. Our client will of course be represented by our legal team member and it is also common for the relevant partner to attend as well. The claimant and defendant and their respective experts will all give evidence and the parties’ barristers will summarise the evidence and the parties’ respective cases. If matters do get this far then we will have protected your position with legal expenses insurance and you can be sure that there will be no financial risk to you in taking your claim as far as a court room.
It is important to stress that just because court proceedings have been started it is not inevitable that there will be a final trial. Because of the further investigation which is carried out and the complete exchange of evidence both parties are able to more accurately assess the strengths and weaknesses of both the claimant’s claim and the dentist’s defence and this provides a further opportunity to reach a settlement before the final hearing.
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